Talk to your building.
Every indoor space,
brought to life.
"How busy is the School of Management right now?"
Tactone turns an indoor space into something people can communicate with.Visitors ask Tactone in their own words, by typing or speaking,and the building answers from live data.
Funded by Innovate UK
Winner, InCube ChallengeAsk the building and get
an answer instantly.
Tactone gives you access to routes, services and live
building data, wherever you are.
What people ask about
Wayfinding
Find the fastest route anywhere
Occupancy
See what's crowded or available
Availability
Check service times and open spaces
Timing
Know when, not just where
Permission
Get access and clearance info
Assistance
Find help, equipment, or who to contact
Ask Northgate Centre
Anonymous. No account, no location tracking. Your question is stored without anything that identifies you.
“How busy is the School of Management right now?”
Static Building
Knowledge
- floorplan
- opening hours
- timetable
- menu
- amenities
Live Building
Knowledge
- occupancy
- queue length
- availability
- booking status
Answer
Generated live
The School of Management is currently very busy.
One conversation. Two kinds of intelligence.
Tactone combines what a building knows with what is happening right now.
A person enters the building and connects via a QR code or the venue's own app.
They ask any building-related question, in their own words, by typing or speaking.
The building answers from two knowledge bases: static and live.
The answer comes back instantly.
Every question becomes an intent record.
Every answer produces a record for the building operator, who can see a live view of what every visitor wants.
Understand needs
See what visitors are looking for, by zone and hour
Find patterns
Spot trends, peak demand and what is missing
Improve operations
Make smarter, faster decisions with live evidence
Better experiences
Help every visitor get what they need, first time
They ask
Intent record
Live signals from visitor questions
You see
What people wanted
Ranked by volume, by zone and by hour
What they asked for that is not there
The leasing, tenanting and amenity signal
What the building could not answer
Unmet demand that no other system sees
How that changes
The same question volume, week over week, against operational change
Industries
One conversational layer, adapted to the questions and operating model of each place.
The landlord owns the building and lets the space to tenants.
Shoppers ask for brands, food, amenities, parking, accessible routes, opening hours and what is on, including things the centre does not have.
Every question is timed and located, so the operator sees what people came for, where they got stuck, and what the building could not provide.
The landlord does not hold its tenants' sales data. It receives a turnover certificate once a year, in aggregate, and only where the lease requires one.
FAQs
Demo
A 30 minute walkthrough of Tactone with Catherine.
Prefer email? hello@tactone.tech